Privacy policy

How we protect your personal data: what we collect, why, how long we keep it and what rights you have. We do not sell your data or pass it to third parties for our own or marketing purposes.

Who we are

The data controller is Display Protect, based at Balkan Hwy 14, Chișinău, Republic of Moldova. You can reach us at aldavis.company@yahoo.com or +373 60 343 538 with any question about your data.

This document follows the legislation of the Republic of Moldova on personal data protection (Law no. 133 of 8 July 2011) and the principles of Regulation (EU) 2016/679 (GDPR), applied as a good-practice standard and, where applicable, to visitors from the European Union.

What data we collect and why

We do not collect sensitive data and do not ask for anything unnecessary. We do not use analytics or marketing tools and do not build profiles about you.

• When you place an order: name, phone, email (optional), city and address (for delivery only), your comment and the products ordered. We use them to confirm and deliver or fit your order.
• When you ask us to call you: your phone number, name (optional), car (optional) and the reason. We use them only to call you and help you choose.
• Minimal technical data in your browser: the shopping cart, a temporary copy of the catalogue and your cookie choice. They stay on your device and do not identify you.

Our legal basis

• performance of your order, or steps taken at your request before ordering;
• your consent, when you ask us to call you (you can withdraw it at any time);
• legal obligations, for example keeping accounting records for the periods the law requires.

Who we share data with

Your data is not sold, not passed to third parties for our own or marketing purposes and not used for personal purposes. We do not disclose it to anyone except in the strictly necessary cases below.

Strictly limited exceptions, needed for the service to work:

• the site’s technical provider (Google Firebase: hosting, database, file storage), acting only as a processor on our behalf and not allowed to use the data for its own purposes;
• the courier, if you choose delivery — receives only the name, phone and address needed to deliver your parcel;
• authorities, only where the law obliges us and only as far as required.

Transfers outside the country

The technical provider’s servers may be located outside the Republic of Moldova. The provider applies security measures and contractual safeguards to protect the data. We do not send data to other countries for any other purpose.

How long we keep data

• orders: for as long as needed to fulfil them and then for the legal retention periods for accounting records;
• call requests: until resolved, at most 12 months, after which they are deleted;
• browser data (cart, cache, cookie choice): you control it and can delete it at any time in your browser.

Your rights

You have the right to request, free of charge: access to your data, its rectification, erasure, restriction of processing, portability, and to object to processing. You can withdraw your consent at any time without affecting earlier processing. We do not make automated decisions that affect you.

Write to aldavis.company@yahoo.com or call +373 60 343 538. We reply within 30 days at most.

How we protect your data

• encrypted connection (HTTPS) across the whole site;
• access to orders and requests only for authorised staff, with an account and password;
• database access rules: visitors can only submit an order or a request, and cannot read anyone else’s data.

Complaints

If you think your data has been handled incorrectly, write to us and we will put it right. You have the right to lodge a complaint with the National Centre for Personal Data Protection of the Republic of Moldova (datepersonale.md) or, if you are in the European Union, with the data protection authority in your country.

Minors and changes

The site is not aimed at people under 16. If we change this policy we will publish the new version here with the update date. See also the Cookie policy. Last updated: 14 November 2026.